Privacy Policy

Effective Date: May 17, 2026

1. Introduction

This Privacy Policy explains how Dardasha collects, uses, stores, shares, and protects information when you use our mobile applications, website, and related services. By using Dardasha, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Account information:

• Name, nickname, username, age or date of birth, gender, preferences, profile details, interests, photos, and other information you provide.
• Sign-in identifiers from Apple, Google, phone, email, or other authentication providers.

Profile and user content:

• Photos, profile text, interests, likes, invitations, matches, messages, chat content, reports, and other content you submit or exchange through the Service.

Communication information:

• Messages, conversation metadata, call status, call history, invitations, matches, and notification-related data.
• For video call features, we may process technical connection data necessary to establish and maintain calls.

Device and technical information:

• Device model, operating system, app version, language, country, time zone, identifiers, IP address, crash logs, diagnostics, performance data, and security-related data.

Usage information:

• App activity, screens viewed, interactions, feature usage, ad interactions, subscription state, moderation actions, and general analytics.

Payment and subscription information:

• We do not directly collect full payment card details. Purchases are handled by Apple App Store or Google Play. We may receive limited purchase information such as product ID, subscription status, transaction identifiers, renewal state, expiration date, and entitlement status.

Location information:

• We may infer approximate location from IP address or collect country/region information. We do not collect precise GPS location unless a feature clearly requests it and you grant permission.

Support information:

• Information you send when contacting support, including email address, message content, attachments, screenshots, and related account details.

3. How We Use Information

We use information to:

• Create and manage accounts.
• Provide profiles, chat, invitations, matching, video calls, and app features.
• Personalize the user experience.
• Send notifications and service messages.
• Process subscriptions and premium access.
• Show ads and measure ad performance.
• Detect, prevent, and respond to spam, fraud, abuse, harmful behavior, and policy violations.
• Review reports and moderate content.
• Improve performance, reliability, safety, and user experience.
• Provide customer support.
• Comply with legal obligations.
• Enforce our Terms.

4. Legal Bases Where Applicable

Where required by law, we rely on legal bases such as:

• Your consent.
• Performance of a contract.
• Legitimate interests, including safety, fraud prevention, service improvement, and security.
• Compliance with legal obligations.
• Protection of users and the public.

5. Sharing of Information

We may share information with:

• Service providers that help operate the Service, such as cloud hosting, authentication, storage, analytics, crash reporting, messaging, notification, advertising, and payment-related providers.
• App stores and payment processors for purchases and subscriptions.
• Advertising partners to show and measure ads, subject to consent and platform rules.
• Law enforcement, regulators, courts, or other parties when required by law or necessary to protect rights, safety, and security.
• Other users, when you choose to share profile content, messages, photos, or interactions through the Service.
• Business successors if the Service is involved in a merger, acquisition, restructuring, or asset transfer.

6. Third-Party Services

Dardasha may use third-party services such as Firebase, Google Analytics for Firebase, Firebase Authentication, Firebase Cloud Messaging, Firebase Realtime Database, Firebase Storage, Firebase Crashlytics, Google AdMob, Apple services, Google Play services, and other infrastructure or analytics tools. These services may process information according to their own privacy policies.

7. Advertising and Tracking

We may display ads through third-party advertising networks such as Google AdMob. Depending on your region, platform, and consent choices, ads may be personalized or non-personalized. You can manage advertising preferences through device settings, app consent prompts, or platform privacy controls where available.

8. Cookies and Website Data

Our website may use basic cookies or localStorage for language preferences and basic functionality. We may also use analytics if added in the future. You can control cookies through your browser settings.

9. Data Retention

We keep information for as long as necessary to provide the Service, maintain accounts, enforce safety rules, comply with legal obligations, resolve disputes, prevent fraud, and improve the Service. Retention periods vary depending on the type of data and the reason it is processed. Some deleted data may remain in backups for a limited period.

10. Account Deletion and Privacy Requests

You may request account deletion or privacy assistance by contacting support@dardasha.chat or using any in-app deletion tools if available. We may need to verify your identity before processing requests. Some information may be retained where required or permitted by law.

11. Your Choices and Rights

Depending on your location, you may have rights to:

• Access your information.
• Correct inaccurate information.
• Delete your information.
• Object to or restrict certain processing.
• Withdraw consent.
• Request a copy of your information.
• Manage notifications.
• Manage ad personalization settings.
• Cancel subscriptions through Apple App Store or Google Play.

12. Security

We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure. You are responsible for keeping your account credentials secure.

13. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. These countries may have different data protection laws. Where required, we use appropriate safeguards for international transfers.

14. Children's Privacy

Dardasha is not intended for users under 18. We do not knowingly collect personal information from anyone under 18. If we learn that an underage user has provided information, we may delete the account and related information.

15. User-Generated Content

Content you share with other users may be seen, saved, copied, or shared by those users. Be careful when sharing personal or sensitive information.

16. Push Notifications

You can enable or disable push notifications through your device settings. Some notifications are important for account, safety, or service-related updates.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Continued use of the Service means you acknowledge the updated policy.

18. Contact

For privacy questions, requests, or concerns, contact:
Dardasha Support
Email: support@dardasha.chat
Website: https://dardasha.chat